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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Reviews | - Introduction and Approach
|
| Roles and Responsibilities | - Stakeholder Collaboration
|
| Basic Concepts | - Fundamentals
|
| Usability and Accessibility Standards | - Accessibility Standards
|
| Risks in Usability, User Experience and Accessibility | - Introduction
|
| User Surveys | - Survey Techniques
|
| Usability Testing | - Test Execution
|
| Selecting Appropriate Methods | - Method Selection
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
A) Check consumed resources regularly and compare with the estimates
B) Check that the usability test plan has been properly reviewed
C) Check whether the usability test report conforms to the best practices
D) Check that findings are communicated to the stakeholders
2. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
A) They use prototyping in their development process
B) They focus on agile development
C) They focus on quantitative usability evaluations
D) They also seek to address users with limitations
3. What location is NOT suitable for conducting a usability test?
A) Two office rooms that are connected by a video link.
B) A room at the place where the test participant lives or works.
C) A public place, such as a cafe.
D) A room where no action of the user can be seen or recorded by any means.
4. What is good accessibility?
A) Good usability of a software product by people with limited knowledge of the software
B) Good usability of a software product on all devices (smart phone, computer, etc.)
C) Good usability regardless of disturbances like bright sunlight, noise or wind
D) Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: D |


